Ringotron
Support
Statement on host compatibility
We approach host quirks, bugs, AUv3 noncompliances of various severity in a pragmatic and flexible way, sometimes even allowing them to influence the design of our plugins. This is in our best interest if we intend to provide the best value to all our customers.
Ultimately there are limits to this approach, and sometimes we have to take the position of not creating a workaround for a particular host issue of a given manufacturer. Such a decision is only made after no alternative had been found that did not bring a serious detriment to the user experience or the core design of the product - it can thus remain intact for all the other hosts, while steps can be taken to elicit a fix from the host's developer.
Troubleshooting
Contact us
If you have bugs to report, have any questions or feedback or would like to suggest a feature you'd like to see, don't hesitate to contact us at:
support.audio@quantovox.com